Supplying Your DVD Master

For DVD orders please supply TWO copies of your Master on DVDR (supply DVD9 masters on dual-layer DVDR discs). All client-supplied Master copies are considered to be received in ‘final form’ which means you have reviewed them thoroughly and confirm they are ready to manufacture as supplied. Remember, the discs we produce will be exact clones of the Master copies you supply to us so make sure you review your Master and copies in their entirety.

Very Important Points

There are many different disc 'burning' programs on the market that are capable of creating both DVD-ROM (data) discs as well as DVD Video discs, so make sure you are creating the right type of master for your needs.
Make sure that your disc is finalized because supplying an "open session" disc will lead to problems when we try to make the glass master and replication stamper from it.
Only use high-quality name-brand blank DVDR media. Going with a cheap 'no name' brand isn't worth it.
Burn your Master(s) at the slowest possible speed to ensure the best possible image on the DVDR.
Never send us your originals... just send us copies. Ensure you keep your original production materials for safety and back-up purposes.
Package your Master(s) appropriately to protect them during shipping. You'd be surprised how many Masters we get that are scratched and banged up and won't play... which naturally leads to the order being delayed while we wait for the new Master to arrive.

Test Your Masters and Copies

We do not review the Master copies you provide to us. This is because your Master copies are deemed to have been
supplied to us in "final form" which means you have reviewed them and confirm that they are ready to manufacture as
supplied without the requirement for any modifications.

It is very important that you review to your Master and copies from beginning to end - all the way through - to ensure they perform EXACTLY as intended with no errors, skips, pops, fade-outs, etc.
Remember: The discs you are getting manufactured will be exact clones of the Master copies you provide to us, so whatever is on your Master copies will be on the finished product.
Be sure to test your Master and copies on different play-back units, both old and new, just to make sure your files are formatted properly for the widest possible compatibility.